Marlborough Convention Centre is required to collect personal information about each individual making an enquiry through our online enquiry form. We understand that the collection and safety of the information once collected is important to you and want to ensure you that that information is collected in a secure manner and retained securely once held by Marlborough Convention Centre.
Marlborough Convention Centre is bound by the New Zealand Privacy Act 1993.
Who are we?
Marlborough Convention Centre is managed by Scenic Hotel Group a privately owned company, established by Earl Hagaman and Ralph Brown in the early 1980's. Scenic Hotel Group is now 100% owned by interests associated with the Hagaman family.
The Scenic Hotel Group is comprised of a number of wholly owned hotels and managed hotels.
Scenic Hotel Group offers management and marketing/distribution expertise and services to independently owned hotels who wish to take advantage of the benefits of belonging to a hotel chain with a well-recognised brand name and proven performance. Scenic Hotel Group's infrastructure provides an opportunity for independent hotels to compete more effectively and to maximise returns.
Why do we collect information from you?
We need personal information from you in order to provide you with the services you require for your event at Marlborough Convention Centre.
By enquiring online with us, you agree to provide the personal information we require and, if you order goods or services via our website from third party providers, you also agree to us providing that information to the third party provider of the goods or services.
This information will not be sold or supplied to a third party, other than when you order goods or services from a third party provider, such as activities and accommodation. In such cases, we will be required to pass this information onto the third party provider of the goods and services to enable your order to be placed with them.
This information may also be used for marketing by Marlborough Convention Centre and its nominated third parties. These third parties may change from time to time and without notice or notification to you. The information we collect is for the sole purposes of conducting the business of Marlborough Convention Centre and, where you order other goods or services via our website, assisting you and the provider of those goods and services.
What Information do we collect?
You will be asked to provide information including, but not limited to, your name, address and email address. Marlborough Convention Centre does not require information on your race, political beliefs, religion or health unless you choose to provide this information. For example, you may request a special diet or access for the disabled.
If you do not supply Marlborough Convention Centre with the basic information we require, then we will be unable to assist you fully with your query.
Marlborough Convention Centre complies fully with the Unsolicited Electronic Messages Act 2007. We will not share, sell, rent, swap or authorize any third party to use your e-mail address without your permission. If you feel you have received an e-mail from us in error, please contact firstname.lastname@example.org.
If you have “opted-in” to receiving promotional information from Marlborough Convention Centre, from time to time, we may e-mail you information about products and services which may be of interest to you. If you no longer wish to receive a specific newsletter, follow the "unsubscribe" instructions located near the bottom of each newsletter.
What happens with Cookies?
What information are we responsible for?
What access to the information held about you do you have?
Marlborough Convention Centre is required by the New Zealand Privacy Act 1993 (with a few exceptions) to provide you with access to information held about you. If you wish to access this information, contact Marlborough Convention Centre in writing requesting the information, which we will supply to you within 20 working days from receiving your request.
In the interests of protecting the privacy of our customers we will be required to verify your identity when a request for information is made and you may be requested to supply further information such as a current drivers licence, birth certificate or current passport details.
Once you have received this information we hold about you, you then have the right to change any details of the personal information held within our records.
If your request to access or change personal information held about you is denied by Marlborough Convention Centre you may ask Marlborough Convention Centre to reconsider its decision or make a complaint to the New Zealand Privacy Commissioner.
How can you contact us?
Marlborough Convention Centre
PO Box 972
Ph: 03 579 5047
Scenic Hotel Group
P.O. Box 29-369
Ph: 0800 696 963